[garyfirestorm]

Speaker output is tuned to input power and is probably stored in a file. Somebody grabbed a wrong file for the ‘speaker calibration curve’ while building the new update patch. Shouldn’t happen/doesn’t happen - we have seen internet infrastructure going down due to bad updates on routers - this is not entirely implausible.

I do work with audio stuff in auto industry.

[Aeolun]

That’s entirely possible, but then they shouldn’t explain their fix as: “You might have done something wrong during the upgrade process, please try again and if it starts downloading it should be fixed after.”

That’s just trying to hide the root cause.

[vertis]

Sounds accurate, but this is not what the CEO was suggesting. He's also now suggesting that they can't replicate it on their own devices.