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by jespertt 1430 days ago
Update: we now have a customer in our US Facebook Community saying that reupdated fixed his issue.

''My upgrade failed initially and impeded speaker output. Allowing the upgrade to run again resolved the issue without any further frustration or impact to performance.''
2 comments
mgsouth 1430 days ago
Q: Did the customer get exactly the same version with the re-update? Or was a patch or revert pushed in the meantime?
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freemint 1430 days ago
They have not stated they released a new version, did they. Firmware development and testing is slow. So you can assume it's exactly the same.
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mgsouth 1429 days ago
Actually, the CEO has commented several times that he was directing the engineers to revert. As a side note, is seems very unlikely that a company would want to treat a roll-back as a new release and first re-execute an already-run test suite; reverting is the "fail-safe" mode while you figure out what is going on.
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notwhereyouare 1430 days ago
those are the weirdest bugs, everything seems to work as expected until it doesn't.

Glad a customer was able to try reupdating and it fixed their issue. I wish the team best of luck tracking down how the upgrade flow got busted

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