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by jjluoma 1432 days ago
I wonder how many of the fake orders could have been cancelled by the restaurants themselves if they had tried to verify the phone number of the new customer (new phone number and/or address). Maybe an SMS for verification (fails in case of SIM-swapping) or pre-payment in case of a new customer. Assuming that there are viable methods for pre-payments.

I think if they choose to avoid any kind of verification of contact information they don't have good reason to complain in cases like this.