[chongli]

Better to go straight to the source [1] (who Hoffmann credits in his video). You don’t need to preheat the water in a separate kettle, you can preheat it in the base. You just need a towel or some mitts for when you screw on the top. The other trick to it is to keep moving it on and off the heat, keeping it at the minimum temperature to keep the coffee flowing gently up and out of the spout, and then stopping it before it gets over extracted.

[1] https://youtube.com/watch?v=u-PeYeiqPLU

[bigDinosaur]

I'll give it a proper retry and see how it goes. I still wonder at the risk of burns with preheating, so am more interested in the on/off strategy. Thanks!