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by TechBro8615 1441 days ago
This is a brand new platform and I assume this blog post is one of their first post-mortems. I’m inclined to give them a break, and respect them for establishing a process of post-mortems.

That is all to say, regardless of whether the post itself is “a little concerning,” it would be more concerning if the post didn’t even exist. And if you weren’t one of their affected customers, you likely wouldn’t even know this happened. So they did the right thing by publishing it and opening themselves to your criticism, which is a positive sign for the future of the platform IMO.