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by zerop 1432 days ago
Just to get ideas, what custom reports are users looking for that can not be built by Jira.
3 comments

I've been wanting to suck in Jira tickets to my own database so that I can full-text index them along with code, docs, customer requests, Slack, etc. Then when you're looking for information, you only have to go to one place.

(My ulterior motive is to write a blog post that's like "how I used the product I make at work to index all information at the company". I can usually just do a linear scan across the backlog to find the issue I want, but hey, when marketing and software combine, I can't complain.)

If there's some service I can buy that does this, though, I'd rather use that.

I think this is more of a way to automate pulling large amounts of data from Jira rather than doing it directly from a dashboard. Also could be utilized as a backup repository.
In my case, I find it hard to query related issues of different types. It's kind of hard to explain unless you see how we use Jira, but I basically want to do joins. You can do some interesting things with the Structure plugin, or issueFunction() from the Adaptavist ScriptRunner plugin. The other thing I've done is to pull a few REST queries into a single-page app., but that takes more work.