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by majormajor
1429 days ago
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Credit cards, compared to Zelle or even higher-dollar direct-transfer things, have a pretty big moat: * for people who don't have the money up front, it covers "spending money that isn't in their account today" (for better or for worse). BNPL seems like worth paying attention to from this front, though. * for people who do have the money up front, why move to something with more of an immediate hit to my bank account in case of fraud? For large stuff (car downpayments or above), the fee was already significant and a reason not to use them, but unless BestBuy is going to drop support for CCs, why would I move off? Is high-dollar consumer goods what you expect to move away from CCs? Will US consumers let them? |
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With regards to your fraud point, you assume a level of sophistication of your average financial services consumer that doesn’t exist in my experience. CC surcharges will allow consumers to self sort regarding whether they want the CC transaction benefits (and will pay for them) or not.