Hacker News new | ask | show | jobs
by johnm212 1434 days ago
I've been hiring on Upwork since 2007. I love the idea of being able to hire people with particular skillsets for a short time. For example, we had a unique issue with elasticsearch. We hired someone on Upwork with a Ph.D. and wrote a book on it. For a few hundred dollars, he was able to resolve our issue in a few hours.

For every good experience, we have had about four bad experiences. The Upwork marketplace is filled with accounts pretending to be in North America and using fake photos. If you start looking at the profile pics on Upwork, you'll see they have the fake teeth from thispersondoesnotexist.

We've accidentally hired some of these fake people. Not only can they code, but they are pretty good. Upwork usually freezes the contractor's account when they try to get their first payout and fail the identity verification. Then we get a request from the contractor to pay by Paypal. It's a mess.

Here's the chat response from one of the contractors when they were found out:

> OK, let me explain. > To be honest, i am based on China. > But i can complete the task really well. > But i can't work with high rate on upwork as Chinese. > I am really sorry for that. > You can confirm me through video call. > Anyway, i am really good developer in Bootstrap 4 and css3, Html5 and etc. > you can check my result.

Upwork should be doing more to fix this. They are very aware of the issue. I once emailed their old CEO about the issue and got a reply from an assistant offering an account credit.

I wish there was a good alternative!

1 comments

You've kept using this service for over 10 years despite a 1/5 success rate?