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by jacobr1 1432 days ago
Is this still true after the IBM acquisition?
2 comments

I've been involved with companies buying from IBM for over 20 years. Since the Lotus Notes days I've always been impressed by their support chasing down hairy issues. Like, their tier1 would escalate to T3 when mostly needed. Compare to Google where robots lock you out for days. Expensive but never had a client be mad about it.
There's been absolutely no change for most employees after the acquisition.
Can confirm. No change in product security.
Awesome to hear!