[qubex]

I really want to order one of these but my recent experience with Apple has been utterly horrendous.

They delivered two Studio Displays I ordered five weeks late, with no apologies and absolutely no information.

But that’s nothing: for reasons that have never been adequately explained to me, their system tried to charge my credit card TWICE for the same order, and when my card issuer blocked the card for suspected fraudulent transactions, they announced that they weren’t going to ship my order if I didn’t provide money within three days and that my material would be sent to others. Also this resulted in me being stuck in Germany without a working credit card and not being able to pay my hotel.

It was an absolutely disaster, totally unacceptable. I’m never going to trust them again.

[kalleboo]

I would never trust that CARD again if they instantly block the whole card for suspected fraudulent transactions at one single retailer. I've had several cards suspect transactions, both fraudulent and legit ones and never had a card outright blocked.

[sdflhasjd]

I'd say this is sort of standard for some kinds of fraud flags. Two Apple displays sounds like the kind of thing that could trigger it.

[qubex]

If the transaction hadn’t been blocked they would’ve maxed out my card and successfully stolen funds that weren’t due to them.

You really think the card is at fault here?? They were trying to take money they weren’t due. You’re defending that?!

[kalleboo]

Block the transaction, yes of course, I'm not against that, but don't block the whole card from use! What if you're, like, stuck abroad and are relying on it?

When my cards have detected an unreliable transaction, they block the transaction, and then call me to confirm. I can still use the card for other transactions at other stores. In one case, the card was used as a store where a series of cards has been skimmed so they proactively sent me a new card, but didn't deactivate the old card until I had activated the new card.

[qubex]

That’s exactly what happened.

But since Apple attempted to fraudulently overcharge me twice I suppose the card issuer defaulted to “card compromised”.

[treeman79]

Had an airline do this to me.

Charged me repeatedly for the same flight. Didn’t know until I got to foreign destination with bank account overdrawn. Had a newborn baby with me. It didn’t go well.

Every time since I have at least 2 bank accounts, 3 credit cards, and lots of cash ready.

[qubex]

Did you ever risk taking the same airline again?