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by scarface_74 1436 days ago
This is the same reason I never use "portals" to book travel and airlines. It's even worse because I also don't get any loyalty points.

Of course this is different with my work travel portal run by Concur. I get to keep the points/miles and "non refundable" tickets are refundable when the airlines are trying to stay in the good graces of a company that books...a lot.. of money in travel.
1 comments
chrisseaton 1436 days ago
> It's even worse because I also don't get any loyalty points.

All airlines and hotel groups I’ve used let you get points no matter where you book. Just need to use the website to claim the spend.

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scarface_74 1436 days ago
https://frequentmiler.com/hilton-honors-complete-guide/

> Elite nights are not earned with online travel agency bookings. For example, if you book through Expedia, you will not earn elite night credit (or points) for your stay. You also might not receive elite benefits during your stay, but some hotels have been known to offer them anyway as long as you add your Hilton Honors membership number to the reservation.

Yes this is different if you use a portal like Concur used for business travel. You can even put your personal loyalty code in and it shows up automatically -- at least through Hilton and Delta.

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partdavid 1436 days ago
Through the big vendors--probably, and it might depend on who your travel agency is (Concur generally isn't it, although they have some kind of default travel processor). But I've noticed that it's not universal with smaller hotel chains, they just won't do it.
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