[JonLim]

I would think that can be a wildly inaccurate statistic. Some people may click into the email, scan it within a second or two, and click out.

That would count as a delete?

[aarlo]

If they "click out" and move onto another message, they'll probably never read your email again. So for the marketer it's the same as a delete (and likely is an actual delete).

If they click on a link inside the message, that shouldn't get counted as a delete.

Feel free to ping me with more questions - [e-mail]. Always looking to chat with others in the email world :)