[pasbesoin]

Google has jumped the shark. Though it will take a while to sort out, they are bound for one of two destinations: The next MS (IBM, etc.), or death.

When you stop supporting and responding to your most technical users, you divorce yourself from that edge.

And when you ignore and blow off user issues and complaints, you divorce yourself from broader good will.

The Panda exercise was an improvement. Plus was appealing in concept but is failing in execution. (We don't need another Facebook -- especially not the Big Brother aspect.) The rest of recent developments have mostly sucked (where products are not simply languishing).

Google Apps remains somewhat interesting, but it's becoming apparent that you only count if you're the Feds, GM, or similar.