[bloomingeek]

Don't know if it's been mentioned or not, but what killed the video store for me was the late fees. Hollywood Video had a parking lot drop box that was good up until midnight. I worked the overnight shift so I would drop the seen vids at 9:15pm and then drive off to work. Almost every time they would charge me a late fee! When I would call them on the fee, they always dropped it, making me wonder about the other people who wouldn't protest.

Also, many times I witnessed exasperated parents and grandparents paying a huge late fee because their kids forgot to drop them off.