[ciguy]

I am glad the taxi industry worked for you as a driver for a while. But it was unbelievably bad for consumers for so long, I have no sympathy for anyone related to the industry pre Uber at all. You might have been a good driver but most were not and frankly the odds aren't in your favor either. I am sincerely glad that the taxi industry got fucked as hard as it did, it forced them to at least think a little bit about customer experience and improve in some places.

[taxicabjesus]

The hn comment I linked told of how the company I drove for became the default cab company for the Phoenix area. One aspect was how passengers could file a complaint, and they'd look into it.

I got taken for a ride by a taxi driver in San Jose, cira 2003... That should have been a $20 fare, not a $100 fare, but I was naïve.

Sometimes my passengers would watch our route on their phone.