[noduerme]

I run IT for a franchise chain. All requests to me are supposed to come through corporate, but franchisees and sometimes managers and even front desk employees try to do end-runs and get directly to me with software issues, local networking issues, etc. I want to stress how difficult this would be for one person to manage, and how much work for little pay it probably was if it was based on service contracts with individual stores. At least, when there were 30 independent Blockbusters left. Now it's probably pretty chill.