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by hedora 1433 days ago
If you can get the big company to say they're denying the warranty for that reason in writing, you could probably find a no-win, no-pay lawyer to file an eight digit class action lawsuit.

They know that as well as you do. I've found they usually do more passive aggressive / ambiguous stuff than overtly break the law.

Once we had a Toshiba laptop with a bad motherboard. They replaced it with some other board that didn't have drivers for Linux, or even for Windows.

Lenovo took over thirty days to repair my IBM thinkpad (broken screen connector), and when it came back, the high voltage screen transformer was shorted to the case, so it shocked the heck out of me when I turned it on.

On top of that, they didn't replace the broken screen connector, and claimed it was "no fault". This was after the local lenovo repair people found the fault, and lenovo said they couldn't ship the required part.