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by avgcorrection 1442 days ago
We’re talking about constructive feedback. This template:

- Praises the product and the hard work

- Says that it is so useful to them [but it wasn’t for this user, though?]

- Volunteers to help with what they want to solve

- … and yet also chastises themselves for probably not being good enough to contribute the most holy CODE. More praise of the author by putting oneself down?

- Finally gets to the suggestion in the fourth and penultimate paragraph

- Oh silly me, it’s probably a user error on my part

- Praises the product again

You’re either taking the piss or are setting the bar so high that none of the “haters” are gonna feel inclined to send someone a matter-of-fact (not rude, and also not this submissive fanperson, either) constructive feedback.

2 comments

This is my template, not _the_ template. What’s your template?
Dunno but I found this thing lying around that I liked:

> I'm having an issue using the settings. I'd like to use the application with a specific UI - greenish background, black text, highlighting what's selected. The way I've configured it sort of works, but has a white background when I move the cursor around. Here are the settings I’m using and a screenshot of the problem.

;)

I’m British. Self-deprecation is the only thing I’m good at.
Hmm, any mail without the hate would be fine. This user is just showing what a good mail might look like?