[jiggy2011]

Yes , this is a strange phenomenon. People are often more interested in what works on their computers or those of friends,family than they are than looking at it in terms of supporting % of potential customers.

You can bet your ass that if your client suddenly decided to start using lynx exclusively for his browsing that he would suddenly become very stressed that his flash intro doesn't work :)

Reminds me of doing tech support for a web hosting company a few years ago.

Customer: "Our Website is down!" Me: "Ok let me check.... Seems like it is up too me.." Customer: "No it's definately down!"

It then transpires that their internet connection is not working at all and that they already knew this to be the case.

They were still concerned about how embarassing for them it was that their website was down because they had just handed out new business cards with the new URL on them.

And people think that us techies are the borderline autistic ones..