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by prmoustache 1439 days ago
Because if you are on duty for production issues you may not be able to put your entire smartphone in do not disturb yet you don't want to be woken up at 3 am because some coworker send you something non critical.

Having separate devices for personnal and professional stuff helps. I can't speak about iOS, I used it way too long ago but both Android and most messaging platforms do not provide ways to have flexible do not disturb policies depending on multiple parameters such as sender/timeframe/app/format of message. It is usually a mix of the global do not disturb function for the OS, the global notification parameters per app and possibly some mute options on a contact/channel basis but that is not time range capable and only works on a blacklist instead of whitelist model.
1 comments
TrickyRick 1439 days ago
On iOS the two most popular systems for on-call (OpsGenie and Pager Duty) both bypass DND if configured correctly so it's a non-issue. I imagine Android has something similar.
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prmoustache 1438 days ago
Dunno my companies all used regular sms, teams or xmpp in the past.
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