[jjav]

> You can’t just hire 1 DevOps superstar though

You don't go from zero to needing global 24x7 support overnight.

Hiring 1 DevOps superstar is exactly what we did a few startups back and it worked great. Of course there was no after-hours support, it's a small startup. Eventually the team grew.

[politician]

Fair enough. If you don’t need 24/7 and the bus factor risk is tolerable, then you might not need a rotation.

I’d just caution that when it comes to the mental health of the one person in this role, even if they seem like they are doing ok, check in frequently.