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by onion2k 1453 days ago
the answers team members provide seldom respect the depth, severity, or nature of the queries which are posted

This is a hiring problem. In short, the people you work with lack the ability to understand why it's important to respect their colleagues and to write better answers. Teach them to communicate better.

Also, the importance of good communication needs to come from the top. Seniors need to spend the time and effort writing good answers, and making sure replies from others are appropriate, adding a "Could you expand on this?" where they aren't.

If that fails, tell people to schedule more meetings. Face to face and video calls solve the lack of depth incredibly easily. You can't give a shallow answer if someone is literally asking you for a deeper one.

And if people push back on that, the answer is to replace them. People who aren't good communicators ruin team dynamics quickly. Hire for comms.

In a business, building good software is 50% about writing simple, understandable code and 50% communicating with other people so they can write simple, understandable code too.