[grumpycanuck]

(Blog post author here)

Upon reflection your use of the term "friction" is a good one. Although I tend to look at "debt" as something you pay back as quickly as possible but sometimes you can only pay it back in installments.

I guess you could say having too much infrastructure friction eventually leads to one humungous infrastructure bonfire. :)

[raganwald]

Well, “friction” is on ongoing cost but doesn’t result in some catastrophic event down the road, whereas debt may or may not have an ongoing cost but carries with it some non-trivial probability of disaster. Like real debt, the longer you wait to eliminate it, the more expensive it is to fix and the worse the catastrophe if you on’t fix it.

So... I tend to think of source control problems as being infrastructure debt, because you are definitely going to crash and burn eventually, and the longer you wait, the worse the problem will be. I am open to rethinking this, but I would classify automated deployment as being friction. If you can deploy by hand, and everybody knows how to deploy by hand... It seems that deploying by hand is probably friction while you are in development and then debt once the product is in “actual” production with end users. In development, you might make a mistake, forget a library, and fixing it is work but not catastrophic. But once you have actual users, making a deployment mistake could produce irrevocable disaster.

Anyways, just to be clear, I’m only bringing up the distinction for the sake of discussion. I like the post just the way it is.

[karlmdavis]

Keep in mind, though, that even "friction" will eventually cause a team's productivity to drop down to 0. The amount of friction that a given team can tolerate depends on the team members, of course, but especially on the size of the team (see: Mythical Man Month).

There comes a point that even a tiny bit of friction, spread out over enough developers, eventually causes the marginal productivity boost of adding new devs to reach 0. That can happen even without friction, but the friction exacerbates the trend.