[Semiapies]

They are entitled like you and I, and everyone, is entitled to good products and not being angry when using them.

Sure, if you're paying for it. If not, prepare for all the ways a company is going to try to make the service profitable, starting with ads and come-ons to paid tiers.

Don't want that? Pay, or self-host something. It's absolutely entitled to make an indignant post about why you're changing away from a service you've used for nine years that amounts to the bastards want to make money off me.

[prepend]

It is ad supported, not free. So there’s a commercial quality expectation. Am I “entitled” if I don’t like a tv show on broadcast tv even though it has ads?

Also, even truly free/oss software has an expectation of quality. And saying “I don’t like it and won’t use it” isn’t being entitled. It’s just a normal human response.

If I’m in a museum and look at a painting and remark to my friends “I don’t like that painting and I won’t buy a print. In fact there are so many paintings in this museum, I don’t think I’ll return.” Am I being entitled?

I think it’s pretty authoritarian to call out people expressing reasonable opinions as if they are “entitled.”

As a reader I’m happy to know that feedly’s free product sucks. That’s very helpful to me. I’m glad OP shared their idea and I hope that people gatekeeping won’t stop OP and others like them from sharing more useful ideas.

[Semiapies]

Am I “entitled” if I don’t like a tv show on broadcast tv even though it has ads?

Did you watch it for nearly ten years, then make an indignant post ranting about all its flaws because you were tired of ads for the blu-trays or whatever?

I think it’s pretty authoritarian to call out people expressing reasonable opinions as if they are “entitled.”

You've picked a bad time in history to be so badly confused on what "authoritarian" means.

[Adraghast]

I don’t think it’s entitled at all to expect things to not suck regardless of whether they’re free or require payment. Truly good products make you want to pay to receive a carrot, bad ones to avoid a stick. The only carrots Feedly has to offer are all moldy and gross, so they’ve resorted to more and more sticks.

The author also did exactly what you want by switching to NetNewsWire, so I don’t know what you’re complaining about other than that they made a blog post explaining that decision.

[Semiapies]

Truly good products make you want to pay to receive a carrot, bad ones to avoid a stick.

Except not getting the carrot free is the stick to plenty of people.

so I don’t know what you’re complaining about

Given I explicitly said what I was complaining about, you should know.