[jjav]

A wise CEO doesn't bypass the product and engineering process he's delegated to be put in place. Bypasing the process not only interferes with someones sprint and product roadmap, but more importantly, tells the people who own the process that they don't really own it after all. Which leads to people quitting.

[andsoitis]

If the CEO of my company prodded me about a feature I work on, I think that's actually a great opportunity to build rapport.

[adhesive_wombat]

Happy to talk about it (who doesn't like talking about what they're up to?), and indeed it is nice if they're taking a genuine technical interest.

If they want a change made that's basically a completely trivial detail that was already within my ability to have done when I was doing the work (e.g. just putting some padding that just felt about right), then sure, I guess. Not sure it's actually important, but whatever.

If it will go against other work (e.g. the padding comes from some central styling rules), entails substantial off-route work, or adds future maintenance debt or project risk, it should go via the product manager if there is one. A good CEO knows not to preempt the people who decide how the product works, what it needs to do and how the team(s) are going to get there. He should also know that product will consider a valid suggestion (and he should know if they're so slammed that they can't even think about it, in which case he can help in other ways than moaning about padding).

In this case it sounds like Zuckerberg is bikeshedding over something trivial (doesn't get much more trivial than padding on a specific button) just to swing his dick about. If he has something insightful to say about the business logic, that would actually show engagement and understanding.

[whiplash451]

Right…