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by alvarop 1456 days ago
Try connecting it to a USB2 port, use a USB extender, or a USB2.0 hub. This is a know issue with USB3 ports: https://www.usb.org/sites/default/files/327216.pdf
2 comments

Fascinating. I'll have to see if I have an old USB extender lying around in my big box of old cables. Thanks.
my favorite thing about this doc is that all the pictures are clearly drawn in ms paint.