[mtmail]

Only once did we actively cancel a contract with a solo entrepreneur. It was a payment platform (on top of Stripe). We later learned (via Twitter photos) he also did a coast-to-coast camping van trip for several weeks. I think he was living in the van, too. All fine. But then during a customer complaint we couldn't get hold of him for days. Maybe in a national park without cellphone reception? It was too much of risk for us long-term.

[jansan]

I think this is the biggest issue with solo entrepreneurs. Nobody does support and keeps their business running when they are not available. This at the same time is one of the most stressful parts of being a solo entrepreneur. When I ran a one-man-show in the early 2000s I never had time to really take two days off. I needed to be online and at least reply to a few emails every day. Money was good, but there was no time to relax.

[vianneychevalie]

Was money good enough to finance a ticket triaging job when you're off? Is there a startup idea right there?