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by wikfwikf
1458 days ago
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Their justification for this change, as I read it back then, (the linked article doesn't get into the details) seemed to me to be completely flawed. It is true that standers are more closely spaced together than walkers. The number quoted was a stander every 2 steps versus a walker every 3 steps. However standers spend roughly twice as much time on the escalator as walkers do. This means that walkers take up about 50% more space*time on the escalator, which is the constrained resource. This error was exacerbated by station staff observing queue length as a goal to minimize. Walking on the left leads to a longer, and also faster-moving, queue for the left side of the escalator. People are happy to stand in this queue, because they are trying to optimize for the time they get off the escalator, not the time they get on. But station staff sees reducing this queue as a success. This is wrong - firstly they don't take into account the higher throughput for the left side. Secondly, making things less desirable definitely makes queues for them shorter, but this is not a win. In short, standing-only can reduce total travel time for congested escalators where few people walk (obviously), but it makes things quite a lot worse for busy escalators which are at capacity for both walking and standing. (Even before you account for the fact that walkers on average care more about their speed than standers.) |
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> The one escalator at Holborn that allowed you to walk up the left side during the trial had a total of 115 passengers per minute, but the standing-only ones knocked that up to 151. This was only the case during peak times though – when you’ve got under 100 people on the escalators, it doesn’t really make much difference. Either way, introducing standing-only escalators meant that they only had to SHUT THE GODDAMN GATES AAAHHH once during the trial, whereas it was happening almost daily before.