[blairbeckwith]

I’m just a guy who built a thing that people want to use and have questions about, not an org to fix. I think many people who “suffer” from lots of requests are the same. I wish I could charge enough for my help to justify a personal secretary!

[JamesSwift]

Then you put them all in a "someday" folder and work FIFO through that. Offer a way to pay for direct solicitation. Those who pay get preferential attention, otherwise you get to it when you get to it.

[ormaaj]

Yes. Email is generally best-effort response and people need to be understanding. It's not even always the best tool for the job.

UNLESS dealing with email is your primary job responsibility. Then I would fully expect you to have your act together.

[ClumsyPilot]

well then you just can't process all the emails. It does not matter if people send follow ups, you are just changing the portion that do gey responces.