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by al_borland
1459 days ago
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Telling people they should follow up just makes the problem worse and creates more email to process. Surely something like a contact form could put any correspondence in some kind of queue that a person could just get to as they have time, instead of just using email directly. Or having an email account just for correspondence with the public so it isn't mixed with other types of email. Then just time block some time to reply to people each week. |
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