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by HWR_14 1459 days ago
> Sending multiple such "did you get my email?" followups will land you in the kill file.

Since you have distinct rules about communicating with you, and believe in organizing your workflow, I assume you have something that autofires when someone first reaches out to you explaining the rules? Or do you expect them to live up to your communication standards that are not in alignment with the industry standards?

> protip: I whitelist signed

Real protip: Protips are supposed to be generally applicable. Unless you're Mark Cuban or PG or similar, "protip, here's how best to get in touch with me" is just misusing the phrase.

2 comments

> Or do you expect them to live up to your communication standards that are not in alignment with the industry standards?

The parent IS talking about standards by saying:

i. If you miss an email because you don't manage your inbox, then it's not my job to follow-up.

ii. If I don't respond to an email, then don't expect a response.

Of course, there are exceptions [to the standards] if you need to follow-up with your CEO or if your mom calls.

Yes. Email on the internet is still best-effort delivery after all. If someone suspects an email somehow didn't get delivered that's a whole different situation.

Whether or not a response is expected depends on whether the respondee made their expectation clear, if it isn't implicitly clear given context. Otherwise response is at the discretion of the responder.

Like duh right? I'm remarking for the benefit of those that haven't yet had much exposure to discourse particularly among computing professionals on the internet. Expect for people to vary in their expectations, but this attitude of entitlement, expecting others to "earn" their attention is completely back-to-front. That burns people every time, and they're usually oblivious to it happening.

I'm speaking specifically to and from the perspective of what I expect to be the majority of HN readership - those deeply involved with matters concerning the technology space. So no, what I said isn't applicable to the wider readership of this blogger, that would be mere "best practice". But I think most readers here don't need to be clued in about what constitutes protip-ness.
I was actually clueing you in on a protip, as most people I know don't encrypt emails and I wonder what percentage of mail you receive went through PGP. I advise people to follow up with me, and would rather they sent three mails instead of one.

My point is you seem to think most people are like you, but I don't think even in the tech space that that is true. If you were (maybe you are, I don't know) important enough putting out your "rules to contact me" is sufficient. Otherwise, it's judging people harshly for following what we have decided is a best practice.

Sure I have no qualms about disregarding common practice in certain domains, but it doesn't matter. I don't invent rules that impose unreasonable expectations on others. My expectations are extremely minimal, in contrast with the rest of the planet, evidently.

I didn't say that a sizable percentage of people do that, nor do I expect it. (I do get a sizable percentage of PGP and S/MIME messages, for reasons that don't matter, and I would not expect that to be a norm outside certain contexts). People are reading too deeply into that.

> I have no qualms about disregarding common practice in certain domains

That's not relevant. You said you judged by (and blocking!) other people for following common practices when dealing with you. How are they supposed to know you are one of the minority who doesn't expect a follow up?

I think auto sending an email explaining that you don't like follow ups to people who reach out for the first time would be a good practice on your part