| Both ebay and Amazon get a lot of flack and bad stories/press but in the rare cases I’ve had issues both Amazon and ebay have been helpful. I’ve had 3 issues this year. 1) eBay I bought $170 worth of trading cards from 1 seller in Germany. After 2 months I hadn’t received anything. I messaged him 2 times in English and 2 times in German. No reply. The tracking number said it was in Germany. But it never left Germany. I contact eBay. Waited 3 days for the seller to reply. He didn’t. EBay refunded the whole thing. 2) similar issue, bought some stuff off Amazon, 2 months it never arrived. Amazon said it was lost in transit and refunded me 100% as gift card to reorder. Received super quick the second time. 3) last night I had part of an order cancelled by Amazon due to damage in transit. I was confused cos I just ordered it on Saturday. So how could it be damaged. I contact Amazon and they said it was damaged in transit to the Amazon warehouse. I said I can’t reorder cos I’ll incur delivery fees on that as I had already paid $75 for shipping I didn’t want to pay more shipping. So they reordered the 3 items for me so I don’t get the shipping fee. Donno if I’m lucky but this is why I always end up shopping at both these sites. Tho I’m Taiwan most of what I use now is PCHome/Momo/books Edit: I do have 2 issues tho. EBay: if the seller uses their own shipping you can request a quote which will combine shipping. However if they throw up discounts on the items you cannot ask for. Quote. If the seller uses eBay shipping you cannot do combined shipping so you need to pay each individual items shipping, but the seller always combines anyway so it costs you and not the seller. Amazon: sometimes you go buy multiple items but due to shipping from different warehouses you can end up paying multiple delivery fees. |