[xzel]

I'm a decently big ebay seller. There are a huge amount of scammers on the buy side. Lots of fake reputation. The reason why they largely side with the buyer is there are a lot of scam sellers as well. Traditionally, ebay has been a very weird market place, its coupling with PayPal for a long time, terrible customer support, huge amount of fraud (view botting, follow botting, fake reputation). It really was the jungle for a long while, imo. The past 2 years they've very slowly started modernization the website. It is still missing lots of features you'd expect as a seller but they've come a really long way in a short time.

[rashkov]

How do you protect yourself on that market then?

[hayksaakian]

sellers can cancel and refund transactions when buyers seem shady or unscrupulous.

The most common buyer scam I've seen is when they claim they need you to ship to an odd address that doesn't match up with billing info.

[xzel]

I take lots pictures before I ship. The products I largely sell also go through a third party service, but that’s a very recent addition to eBay. Otherwise, like every other business fraud is just a cost/side effect of doing business.