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by wutwutwutwut
1462 days ago
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Yes, if the software I work on doesn't work for 5 minutes we have a ton of tickets from customer. We have tens of thousands of customers who pay for it. Not being able to shut down your system for an hour isn't exactly a unique requirement. Technically our SLA is 10 minutes to perform jobs but our customers don't wait that long before creating tickets. We pay Microsoft to perform upgrades transparently for us. They have multiple servers and they shuffle transaction logs and traffic between them to ensure availability during outages and upgrades. There are 6 copies of each database in different regions. Not sure how that is relevant, though? |
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