[Mertax]

At our organization we have a nontechnical sprint tester that executes manual tests and creates customer facing documentation. This sprint tester is part of our pull request approvals on our new feature branch builds.

The engineers write the unit tests, integration tests and create the initial draft of a manually executed (zephyr) test.

The sprint tester enhances the manual test and also creates the customer facing documentation/training content. What’s been nice about this is if the sprint tester finds its overly complicated to explain a new feature they can provide feedback about the design before it gets merged into the production builds. In this way they’re not just documenting what’s been done, but are contributing to the design.