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by darkteflon 1462 days ago
Hello there, thanks for the offer, very much appreciated and characteristic of the Zulip community as a whole.

I actually did open and/or add to issues on GH, and actively participated in the development Zulip instance on the issues that came up for us as a team. I found the community to be very receptive.

I just want to reiterate, for anyone coming across this thread now or later, that Zulip really is a fantastic product and open source project. The main uphill battle for us was getting non-technical people to buy in to a paradigm of effectively “filing” their messages up front. That’s not some kind of problem with, or criticism of, Zulip as a product. For messages to be in correct context, the sender needs to _put_ them there. To want to do that, it helps if they buy in to the paradigm in the first place.

“Why do I have to do this?”

“Because it makes it possible for anyone to come along later and get the whole picture.”

“Okay, that’s worth a bit of friction up-front.”

It’s really a people thing - not a Zulip thing.

Just 2c from our little team.

Best of luck and thanks for all your great work. We’ll definitely be checking it out again soon.

1 comments

Thank you for elaborating and for the kind words!