[ctxc]

Zoho Cliq solves this by using ML to parse the message and give a suitable name. It's suitable 7/10 times, and the remaining 3 - it either doesn't matter that much or is trivial to rename.

Zulip should try that if they haven't already.

[darkteflon]

I hadn’t heard of Cliq. Do you have lots of experience with it? What do you think of it?

[ctxc]

Disclaimer: I work for Zoho, but in a different team.

I find that I really like it for work. But for informal interactions (gaming etc) I like Discord better because of the voice channels. In Cliq they're "calls" and feel much more formal.