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by FPGAhacker
1458 days ago
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I don’t disagree but this is about warranties. Apple etc make it difficult to just repair, because they glue stuff together and invent weird screws that need specialized tools. Just hard to repair. This legal action is about Harley saying your warranty is void if you have repairs done through a third party. I mean the law says whatever it says and that’s the end of it, but it sounds like crap to me. If I sell you a widget and I guarantee it’ll work for 5 years as long as you have me repair it instead of bob the janitor, I have a hard time seeing the problem. Frankly I think if you have bob the janitor repair your widget it’s now on bob to provide a warranty. But what I think doesn’t matter, whatever the law requires is. |
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This goes beyond third-party repairs. The law says the company can't invalidate a warranty even if the user MODIFIED the product in question, unless the modification caused the issue for which the customer is seeking warranty service.
So the problem is this attempt to invalidate an entire warranty because of irrelevant actions the owner might have taken.