[gxqoz]

I pay for the premium tier. I've been disappointed by their promises about content being retained forever. There's a big caveat that they don't actually keep paywalled content forever. This is annoying because I might save something that's not paywalled right now, highlight it, then come back a year later and I can't get to my highlights anymore. And they've been extremely unreliable in being able to retrieve all of my content from searching. Articles I'm positive I've saved routinely don't appear in my searches. There's some sort of caching going on where they don't include articles I haven't recently interacted with and they haven't been able to fix it for 3+ years. I really want to like Pocket but they just fail in this important use case for me.

[youngian]

Exact same, Pocket is so close to being the perfect service and yet so far. I have a huge archive and their search is just terrible. I will have a specific keyword from an article I know I have in there, and yet all I get from their results is utterly irrelevant articles. Making it worse, you can't filter the search results to, say, your Favorites, so I have to sift through all the random crap in my full archive.

I ask for that great article about leaded gasoline (https://getpocket.com/explore/item/the-most-important-scient...) and Pocket gives me an article about Rebecca Black instead (https://www.theawl.com/2011/03/arms-so-freezy-rebecca-blacks...).

[gxqoz]

Yeah I really hate this. And they've had just stupidly obvious bugs to fix for so long. For instance, in the web client their logic for handling quotes is broken. So you literally can't search for an "exact match" (even though Pocket anyway sucks at exact matches), you just get """"my search term"""" with 4 quotes that returns either 0 or 1000 results. I can't fathom how this particular bug could be more than a one-line fix in the HTML escape logic.

[cygn]

same. Have a premium account but their search doesn't work properly. At one point I asked their support and they switched my account from premium to non-premium, asked me to pay for another premium account (which they then refunded). Then it was working properly for some months, but now it's having problems again. So annoying...