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by waterhouse
1456 days ago
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The title is really a stretch. The "less straightforward UX" presented new information that the original UX did not—viz., where the locations were on a map—and made it easy for people to find the most recent report from a given location. I guess if you have memorized the names of all the trails you're interested in, and know their locations, then technically the original UX can be used in the same way by typing in those names; but if that's not the case, and if your approach is "look at the locations in approximate order of how nearby they are and view the most recent report for each", then the new UX is more straightforward. (Maybe it was less straightforward for the author to implement, but that is not what "straightforward UX" means.) He says himself: "When surveyed, 76% of users reported that they only skied at trails within 30 minutes of their home. This was a huge breakthrough. It indicates that people place the highest priority on nearby trails". And so the users are happier with an interface that shows location. The idea that this is explained by users wanting their interface to be an unsolved Rubik's cube and users liking to hunt for information rather than having it be presented to them ... I can only hope that he's joking. Incidentally, he could also have taken the original UX and added some "Sort by: [date | proximity | ...]" tooling, plus a field saying "X miles away", which would probably be more efficient all around. |
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People prefer trails within 30 minutes of their home as opposed to what? Within 72 hours of their home? I am not sure if a user survey was needed to determine this obvious fact.