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by mikkergp 1460 days ago
Thinking from a systems perspective. Does hiring individual loss prevention officers actually move the needle on a broader perspective? Law enforcement isn't prevalent enough to make an impact. We can't just let shoplifting run rampant. I found this hbr article that's pretty high level discussion of operational excellence:

https://hbr.org/2007/11/lessons-from-the-leaders-of-retail-l...

Also, is snatch and grab the most prevalent type of shoplifting? I found some articles mentioned fradulent returns and failing to ring someone up.