[drieddust]

I know hacker news crowd is different and most you have not worked in traditional companies so to those who will say racism is practiced by minority, here is my one of the favorite anecdote. I understand anecdote is not data but I have a personal collection of self-experienced anecdotes ,spanning multiple years and client.

I work as an outsourced contracted consultant on a client which outsources to 2 outsourcing firms A(Indian) and B(Native). I work for firm A. Client had a seemingly untraceable problem which was not solved for more than a year.CTO personally used to come to my manager’s desk and express his frustration of not able to resolve the issues. End users were constantly complaining to him. So task force was prepared to which used to meet every day for hours and talk in circles with no resolution. They were not even able to devise an attack plan. I have some reputation for tackling this kind of stuff so they persuaded my managers and started inviting me to their meetings.

After couple of days of investigation I was able to devise a plan and find out the root cause and resolution to the problem. Actual was hilarious and sad at the same time. It was a bigger issue with overall design of the datacentres which was originally designed by vendor B. Millions were wasted because someone failed to understand how TCP/IP layers interact with each other.

I know communication is important so I kept everyone updated and prepared a detailed analysis in doc and ppt format. The moment my analysis was out, guess what Vendor B tried to blame internet for not behaving to make his solution work and client rallied behind him. When I shot down his bullshit argument , me and my firm were taken out of loop and separate meetings with vendor B started to propose potentials solutions. After couple of months of proposing bullshit they again came to us and we provided the solution. Guess what ? We were out of the loop again and solution implementation started by hiring a third vendor C(Native again!!) along with vendor B.