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by adwww 1466 days ago
Cloudflare's pricing has issues.

My company was paying $20 a month. We were heavily depended on CF, we'd have been happy to pay more.

But... the one feature we wanted was for our accounts team to have their own login so the ops team didn't have to download invoices every month. Nope, that one feature required an enterprise plan which they quoted $4,000 a month for.

4 comments

Oh dear your poor Ops team, they had to download a few invoices to save $4k and every month! My heart bleeds for them.
Companies where you have to log in and download invoices are the worst. If there's a viable alternative to their products I switch immediately. You make it seem like it's not a big deal, but a reasonably sized startup has dozens of service providers. Should we pay every little service $4k/mo just to save the communications and context switching overhead?
You jest, but imagine how time consuming it would be if every app we used was setup like CloudFlare, where only the one super admin can deal with billing.

Also in these days of remote work, it's a problem if the credit card details need updating - either you have to give the company card details over a slack call, or you need to give a card holder your root password.

I've been impressed with Cloudflare's (non enterprise) value thus far, what Bandwidth & Users did the $4k quote cover?
Is there no api for that? It would even save the manual download effort.
Just write a script?