[uda]

1. I hate Jira, but that isn't the main issue

2. Atlassian has a terrible way of managing feature requests priorities, not unique to them, but they definitely have an impact on many developers, which is why they (deserve and) get the huge shaming

3. I managed to move my company from Bitbucket to GitLab, for many reasons, but the main reason for me was that I simply couldn't manage the settings using their APIs, they have a very weird concept of APIs

4. They send people to fill in tickets and on Uservoice, but rarely do they actually listen to reasonable requests (tickets I still get notifications: Bitbucket user public SSH keys and Archiving projects in Bitbucket)

5. So the issue is not this or that product, it is that Atlassian doesn't have the real end users in mind, just the paying users, the end users can suffer, but not many people will resign over a product used at their company, so nobody really fights the company over it, and thus Atlassian keeps getting paid for terrible products that get new terrible interfaces from time to time

Edit: line spacing