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by brk 1466 days ago
I don’t buy that excuse.

If they cannot adequately protect against these scenarios they really should not be trying to collect and monetize so much granular user data. Clearly the organization is incapable of operating what they have built.

The reality, IMO, is that it is just not financially worthwhile for them to give a shit. People will jump through hoops for stupid validation purposes because they want access. Why spend engineering time solving a problem that is more easily handled by inconveniencing your users.

1 comments

Your very insightful last paragraph makes the preceding ones an unnecessary appeal to high mindedness. They absolutely should be collecting granular user data if the user and the jurisdiction is willing to let them, and it makes them money. They absolutely are capable of operating what they've built if they're financially healthy despite being a dark pit of nothingness to randomly fucked users. Not prioritizing users can work as a business model for some time. Maybe that's the time horizon their shareholders care about. Don't judge.