[jtcruthers]

> lack of internal comments

What do you mean by this? There's a section to comment in each card/epic/milestone and you can ping team members. Comments also sync with slack so you can get notifications there if you'd like. I don't have a ton of JIRA knowledge, so there's a chance I'm missing something.

[mattpallissard]

In Jira you have the concept of internal comments, which aren't visible to people outside the team.

They are useful for putting triage and debugging information in. Or even as a play by play with specifics so your team mates or manager can follow along with your progress.