[steve918]

I feel like a lot of great programming talent has been wasted by very smart engineers who felt the pain of their current ticketing system and spent years building countless startups only to end up with something occasionally marginally better than Trac (2004).

[oneplane]

Back in 2008-ish a lot of projects I came across tried to use Redmine because their company had a sucky JIRA or sometimes even Mantis implementation. Redmine turned out to be highly unsuitable in a matter of a few months and after trying out a few options that are mostly just tickets+kanban boards, it turned out that the simplest 'fix' was just setting up an individual JIRA just for the team so it could be used properly instead of some heavy handed top-down "use this tool in this specific way" approach. Once more teams started to do it, the 'company-wide' JIRA essentially just contained managers and a few product owners and it got deleted in a year or so.

Afterwards, all the 'team JIRAs' got merged into a normal JIRA again, but this time everyone had full control over their own projects and boards, problem, solved.

[djur]

What necessary features did Jira give you that Redmine and/or "tickets + kanban boards" didn't?