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by tailspin2019 1466 days ago
This is a nice approach. Have you considered giving customers the option to turn on automatic renewal?

There are certain specific things that I would want always to auto renew (like domain names, hosting related stuff etc)

If I ever get round to building a subscription SaaS I might consider “off by default” auto-renewal and leave it to customers to turn it on if want it… though this does add a bit of complexity I guess.

1 comments

Have considered and have been told many times this is costing me revenue (which I think might be true). But I've never had a customer ask for it. Which is an important signal for me to consider a feature. Online payments are very easy for my target audience (mostly Dutch retail customers) with iDEAL so the benefits of automatic renewal is low.