[seaerkin]

I like this post a lot, and I can certainly relate to this working in the business technology sector as a developer and as a generalist technology consultant for a large firm. Contracts get signed, and half the time, the seller doesn't understand what they're selling, and the buyer is buying an idea and truly doesn't get it either, then it's up to the technical consultants to take their best stab at it while being billed out as an "expert."

Then you have professions that are much more black and white, mainly the trades and non-technology engineering. Their survival is contingent on knowing what they're doing, most of the time and they gain more profit by being efficient with tasks they've seen time and time again. Think of a plumber or garage door repairman whose seen your specific problem hundreds of times before. A good tradesperson will know precisely what they are doing.

I'm not sure where I'm going with these rambles, but the encouraging view of what the author is writing about here can almost be described as embracing uncertainty in the business world where the rules aren't clearly defined. Much different than the trades or non-tech engineering, where the end deliverable is something that is more concrete (no pun intended) and easily understood by the average person.