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by icod 1463 days ago
I'm totally done with Samsung. Their TVs are overpriced and bad, their phones add undeletable bloatware, remove useful stuff like headphone/mic jack, have low battery life and capacity and they force you to buy the flagship model, if you don't you'll receive a really small battery that even in the flagship model is not large enough. If you don't buy Galaxy series you won't even be able to mirror output via USB. And software support is really short. Even if the hardware works, they want you to buy a new phone 5 years later.

Likewise their TV OS is subpar and region locked, not that Android is any better or the other OSes.

All the TVs right now are really bad and not worth the money. My price limit was 600€. I ordered 4 TVs and returned them all, the worst was a "TCL" TV which had such a weak CPU that it couldn't even decode a 2MB/s SD stream.

Recently Samsung had a bad batch of SSDs and they sold them via Amazon and despite them knowing that the batch was bad it wasn't pulled, instead they lowered the price. One guy bought 8 , 5 died and 2 were in spare mode and despite them being from the same batch the refused to replace the 2. Imagine buying a 4TB SSD, copying your stuff over from the old HDD to have it die 2 months later.

5 comments

Their appliance division has issues too. There are 2 ongoing lawsuits around their refrigerators.

2017 ice makers leak water (mine does this). https://www.wsoctv.com/news/local/new-development-samsung-ic...

2022: fridge gets too warm: https://www.cbsnews.com/news/samsung-refrigerator-class-acti...

It's a shame because my 8-10 years old Samsung dumb TV, oven/microwave and laser printer are all working great to this day.

(That's more coincidence than brand loyalty, my Laden (French cheap brand) washing machine has also been working with no maintenance need for 13 years)

Samsung's laser printers were jointly made with Xerox. They run the same firmware and hardware. They are just branded differently.

Since Xerox tried its hand in shady electronics and burnt badly, they can't make bad printers. Hence, their printers' reliability is at HP Laserjet 4L levels. I'm on my second Samsung printer, because I've worn the first one's rollers down, and this one will probably last another 7-8 years, at least.

Then god knows what I'm gonna buy.

Same, I have an older 2014 samsung 4k (3d), I bought the UHD evolution kit, and aside for some random black screens (maybe 5s every 4 hours), it's been a great TV. It's hard to upgrade, but a second gen QD-OLED might be what I get next.

The now surprising thing is there are no ads, and my AppleTV 4K(2nd gen) is more than good enough to watch everything I want to on it. Only QD-OLED and HDMI 2.1 and more expansive HDR are going to get me to upgrade at this point.

Can confirm - bought mine in ~2010 and it's not smart and it's been working ever since. If I hadn't read about all the bad stuff in the last few years I would've absolutely looked for another Samsung first.. Good job!
This checks out. I miss the old Samsung. I'm watching one right now.
Fridge: inadequate hearer coil design allows drain to freeze, causing overflow & water spillage. PITA but ultimately fixable with a hack.

Dishwasher: POS, ‘nuf said.

Induction stove: cooktop has been excellent, oven convection gave up the ghost.

What's the hack for fixing the fridge ice maker issue? Mine is doing that, and I would love to know how to fix it.
I'd also like to know the hack, my buddy's been fighting his Samsung fridge for years.
Many of us share your distaste for the issues your mentioned. The challenge is finding better alternatives. Do you have any recommendations?
I suggest Bosch. Especially for dishwashers. My old apartment had one: 7 years with zero issues. My new house has one: zero issues, the design is a real pleasure to use, and it also happens to be the quietest dishwasher sold in the US, at least according to the Googling I did when I first ran it and could barely even tell it was on.
Seconding Bosch. I've only owned one of their dishwashers for a little over a year, and I'm really impressed with the low noise level. It also had a great leveling system that raises the back by turning a screw that was accessible from the front. It made DIY installation much easier. Bonus: no smart features to go sideways a few years down the line.
I recently bought a condo that has a Bosch dishwasher and it works extremely well. Every other dishwasher I’ve owned has required some level of pre-rinsing in order to do its job. This thing has never left a speck of food behind. And the dishes actually come out dry. It’s almost confusing how well it works.
When I researched appliances, nobody could decide on the best fridge other than suggestions that were 4x the price (or even more).

But dishwashers it was almost unanimous, Bosch is best.

I couldn't afford new ones, so I found good deals on second hand 500 series ones and they're both still going fine for myself and my rental suite (only a year and a half so far though).

Crazy quiet too, I suggest people opt for the one that shines a light on the floor cause otherwise you can't hear it running (or finish).

There's also a fancier model that projects a timer.

You also suggest Siemens, AEG and all the others using the same Bosch internals? They are mostly the same but are cheaper in general.

Note: I own a Bosch the internals are great but the plastic is too thin in parts especially the corners of the top of my stand-alone dishwasher model since they broke.

I also had zero issues with my Siemens appliances (dishwasher, fridge, washing machine)
I think the coffee from our Seimens coffee maker tastes a bit off, but my wife loves the flavor.
For espresso machines I swear by Delonghi
LG makea better TVs, appliances, phones, everything.
No, they do not. The TVs and the appliances are garbage.

So garbage they still can't hire techs in LA. They pay you commission but only only on closed and profitable calls. They are almost never closed due to backorders of parts, especially boards, and especially now.

Samsung and LG are both the same garbage in different packages.

For TVs Id do your best to find a dumb one or use a monitor.

For applicances it depends but stay away from Maytag and Whirlpool and Kitchenaid. WP bought out maytag and now both are garbage. Speed Queen makes amazing washers and dryers, kitchen applicances I'd try and go with Subzero for refrigerators and freezers, and ranges don't really matter just stay away from induction heating and dual or cabinet-microwave ranges.

Just my $.02 after working on them and still being WP certified. IMO WP/Maytag and Amana are probably the worst. Samsung and LG not far behind, doubly so for their insane prices.

Most people would be better off buying a new fridge every time it breaks rather than a subzero. Subzero is at least twice as expensive, if not 4x as expensive as a consumer level fridge.

Costco even offers a 4 year warranty if you buy with their credit card.

Sub zero will last you as long as all 4 of those new ones combined, and thus are worth the hefty price.

The only good (read- meant to last) fridges are older ones.

Same for washers and dryers, can't tell you how many times someone would get a new set, sell or donate their old ones, and get pissed when one or both stop working and require extensive repairs within the first few months.

Costco, Home Depot, Lowes, Urners, we did the repairs for them all. Wish I'd taken pictures of the warehouse full of brand new units we had to diagnose and repair.

It's gotten so bad for instance maytag still has some units with 10 yr parts and labor (but it's only on select parts). Say I had a bad frontloader with a drum issue- boot warped, literally anything where I'd need to disassemble the case to get to the drum- they'd just send a whole new assembly. Still a bitch of a job, still quite a few hours, still an expensive part, and definitely would have been cheaper to replace the unit. Still we'd have to effect the repairs. Nothing makes any sense.

Edit to add- a few years ago now Frigidaire was merged with Electrolux. Shortly thereafter their 'website was hacked'. Their words. They have not, to this very day, gotten that back up and running. Need to look up a Frigidaire/Electrolux/Amana/whatever other names they use part number? Service issues? Good luck, you have to call them from on site and sit there for hours (super common with WP too).

Apparently no one had a backup. Or was able to put something new together within two years

This is how little these companies give a fuck about customers or the equipment they sell.

> Sub zero will last you as long as all 4 of those new ones combined, and thus are worth the hefty price.

I always buy from Costco so that would have to be 16 years. I would rather invest the difference in cost and keep buying new every 4 years.

Liebherr's fridges are bulletproof.
We have a Whirlpool dishwasher and it’s very quiet. I don’t know if it’s as quiet as the Bosch ones mentioned above, but I often don’t notice it’s on. It does take forever to complete a load, and it never fully dries the dishes. Even with the setting to high heat, they still come out dripping wet. I’m not sure why.
Sure your rinse aid dispenser is filled and at an appropriate setting? Modern dishwashers depend heavily on rinse aid, which is ultimately a surfactant to prevent surface tension from making water cling to your dishes - the dry boost setting can help but it’s not going to get pools of water out of cups with convex bottoms and such.
Could not be getting hot enough, the heating element and thermistor go bad fairly often. Vents, drain pumps, all go bad so often it's pretty crazy.

As mentioned below def use rinse aid, but I've also seen where people use too much rinse aid and it clogs the spray arms, etc.

You can google your model number and see the steps to enter diagnostics, as well as what the different codes mean.

What do you dislike about induction ranges?
Where to start. The glass can easily chip/crack/splinter, and if you use the wrong choice if words it won't be covered under warranty.

You have to use specific pots and pans, regular ones will destroy your glass.

They are too expensive, and from what I understand pretty hard to cook with (I've not used them myself aside from testing and whatnot).

They simply aren't worth the added hassle, fragility, and added expenses. If it did something super awesome to offset those issues it wouldn't be so bad.

> The glass can easily chip/crack/splinter

Maybe some knockoffs do, but basically the only way to crack the glass is to make something heavy like a pot fall from a serious height on it.

> You have to use specific pots and pans, regular ones will destroy your glass.

That's untrue, they just need to be metallic for the induction to work

> They are too expensive, and from what I understand pretty hard to cook with (I've not used them myself aside from testing and whatnot).

No? They aren't harder to cook than any other cooktop.

> They simply aren't worth the added hassle, fragility, and added expenses. If it did something super awesome to offset those issues it wouldn't be so bad.

They're the best electric option - fastest to warm and cool, and most efficient. Gas belongs in the past for most people ( air quality, pollution, risks ( like leaks, fires) and in general we should be moving away from all fossil fuels).

>stay away from induction heating

Why? This is hands-down the best there is, not only from a control perspective but also safety and easy-to-clean too.

Ugh. No. Just… no. We moved into a house with LG appliances. The refrigerator broke 3 weeks after moving in. It couldn’t have been even 5 years old.

The washing machine says every load is unbalanced. Small load of only socks? Unbalanced. Large load of blankets? Unbalanced. Moderate load of normal clothes. Unbalanced. If that weren’t bad enough, it doesn’t know how to keep track of time. It has a countdown timer showing how much time is left on the wash. The dryer does, too. They count down at different speeds. They can both be at “10 minutes left” and 10 minutes later the washer still has like 3 minutes left. Well, actually 2 because, unlike the dryer, it stops counting down at 2 instead of 1 for some reason. Also, if you put clothes in it and choose only a spin cycle because they’re wet but not dirty (usually because you just washed them and the load was unbalanced and stopped in the middle), it adds water and rinses them again anyway. Note that this is despite having a separate “rinse and spin” cycle. Sometimes the washer just doesn’t turn on. I press the button and nothing happens. I have to unplug it and plug it back in.

While the dryer counts down properly, that’s about the only thing it does properly. If you set the drying temp, then change the amount of time to dry, it changes the temp back to high. Hope you didn’t have anything that will shrink in that load! It will also be crispy when you pull it out.

LG appliances are so comically bad I can’t even fathom how anyone could say anything good about them.

> It has a countdown timer showing how much time is left on the wash. The dryer does, too. They count down at different speeds. They can both be at “10 minutes left” and 10 minutes later the washer still has like 3 minutes left.

That is usually because modern laundry washing machines don't run on fixed-time schedules, they detect how much load they have and how much water is remaining in the clothing and adjust the cycle lengths for ecological reasons (when the clothes are already dry, no need to spin / dry them further). A fixed-time machine would never be able to hit energy efficiency requirements.

Then why does it have a count down timer? It could just say which part of the cycle it’s on instead. If I see a timer counting down, I expect it to be accurate. I don’t expect it to go from “5 minutes” up to “7 minutes” or to stay at “5 minutes” for 3 minutes. That doesn’t make any sense at all. It ceases providing the single function it was designed for.
It's its best estimate at that point in time.
I blacklisted LG from my life after my Nexus 5X bricked itself a couple of weeks after I bought it. I usually recommend Sony for TVs, have had a couple over the last 10 years. Good displays, running standard Android, and doesn't (seem to) have ads or any malicious telemetry so far.
I'd never buy anything made by LG. Even a toothpick.

On the other hand, they're one of the biggest plastics producers in the world.

LG doesn't make phones
They do.

https://www.lg.com/levant_en/mobile-phones

No idea if it's good or bad.

They announced they were exiting smartphones last year: https://www.theverge.com/2021/4/4/22346084/lg-exits-smartpho...
https://www.gsmarena.com/lg-phones-20.php This has a nice list of their phones default sort is by release date which offers an interesting way of looking at how phones changed over time.

I had one of their phones in 2013, LG G2. I found it was decent for the time and had no complaints.

I'm also 100% done with Samsung. Their rise in the late 00's and early 10's was really enticing, but they proved to be the worst of the lot. Every single recent device (last 6 years) of them that I use, I have some major UX issue with. Every. Single. One. Smart TVs, smartphones, kitchen appliances, washing machines, unbelieveably everything.
I would recommend to buy cheaper TVs and use a separate device to make them smart, there are plenty of options, you can go with the mainstream ones Google, Apple, Amazon, etc, a cheap one from Ali express or a DIY (linux set top with kodi or similar).
> Imagine buying a 4TB SSD, copying your stuff over from the old HDD to have it die 2 months later.

This is one if the reasons why I have local backups (as well as off-site backups) on a RAID mirror containing drives from distinct manufacturers. I don't trust any of them not to pull this sort of crap, hopefully if I buy two from distinct sources they might not fail at the same time.